Ola Electric’s Approach to Safety Concerns: Recall of S1 Electric Scooter

Ola Electric, one of the largest-selling electric scooters in India. Yesterday, they have announced that it is discontinuing its popular S1 series electric scooters to replace the front fork. This is due to several incidents where the front suspension of the Ola S1 broke, causing concern among customers about the safety of the vehicle. The company has sold more than 200,000 S1 models to date and is offering customers the option to upgrade to the new Front Fork model for free.

In an official statement, Ola Electric highlighted that they subject all parts of their scooters. It includes the front fork arm, to rigorous testing under harsh conditions. Additionally, they design and engineer these components with a safety margin that exceeds the typical loads faced by vehicles. However, the company is continuously working on engineering and design improvements to enhance the durability and strength of its products.

The recall of Ola S1 series electric scooters is a responsible measure taken by the company. It is now offering customers the opportunity to upgrade for free to the new Front Fork design. This shows that the company is sticking to its commitment to providing its customers with the best possible riding experience.

It is also worth noting that the Ola S1 range of electric scooters is one of the most popular and highly regarded electric scooters in India. It competes with other popular models such as the Ather 450X, Vida V1, Bajaj Chetak, and TVS iQube. With this recall, Ola Electric is demonstrating that it is not just focused on sales figures but also on ensuring the safety and satisfaction of its customers.

Important update about your Ola S1! pic.twitter.com/ca0jmw1BsA

— Ola Electric (@OlaElectric) March 14, 2023

Overall, the recall of Ola S1 series electric scooters is a positive step by Ola Electric. It shows the company’s commitment to safety and customer satisfaction. Ola Electric remains the leader in the e-scooter market both in India and beyond. Thanks to its acclaimed products and customer-centric approach.